![]() ![]() Items ordered with a shipping address in New Jersey will be subject to NJ’s sales tax. We also manufacture jewelry in our factory in India. The majority of our items are made in our factory in Metuchen, NJ / NYC. We offer financing (through Affirm and PayPal credit) to eligible customers.We have a devoted customer service team who work vigorously to ensure that our customers have the best possible experience when doing business with us.All of the diamonds we sell are 100% conflict-free.We offer a constantly expanding line of diamond and color stone jewelry.We offer a 30-day return/exchange policy.Since we manufacture all of our jewelry and there is no middleman, we can offer our customers jewelry at wholesale prices, while maintaining superior quality.Unauthorized repairs or service (meaning any modifications, alterations, repairs or service by anyone other than us or a repair center authorized by us can void the warranty. However, please let us know if there is any damage that you would like repaired and we can tell you the lowest possible price it would be for us to repair it. Please note that this warranty does not cover any damage caused to the items by the purchaser or others. (the only cost would be the insured shipping/handling costs) At JewelWeSell, we offer free cleaning, polishing, and re-plating for any items purchased from our website. Free cleaning, polishing, and re-plating: Normal wear and tear over time can cause jewelry to lose its shine and allure. However, if one does fall out and you cannot find it, we can let you know the lowest price we can offer for a replacement stone. Please note, we cannot replace any lost gemstones. If a diamond(or any other gemstone) falls out of a piece of jewelry purchased from during the term of the warranty, if you send the piece to us with the diamond(s) or gemstone(s) that fall out, we will set it back into the ring and ship it back to you for free (other than the cost of insured shipping/handling to/back). Order cancelations: Any refunds for orders canceled prior to shipping will be minus any relevant payment processing fees.Ĭertain custom orders may potentially have different return/exchange and cancelation policy terms, which will be noted to the buyer for their respective custom order request(s). Refunds are issued within 7 business days from date of return.Īny item returned that does not meet the noted criteria will not be accepted for return/exchange and would be returned back to the buyer at the buyer’s expense. ![]() Shipping/handling costs and payment processing costs are non-refundable Item(s) must be returned with all original paperwork, gift boxes, tags, etc.The buyer is responsible for return shipping/insurance fees.The item cannot be resized or altered in any way by anyone other than JewelWeSell.JewelWeSell is contacted for an RMA number prior to return/exchange.It should not have any scratches, marks, or any other signs of wear or misuse. The item must be returned in the same new, unworn condition it was sent in.If for any reason, you are not satisfied with your order, you may send it back for a refund or exchange within 30 days of delivery of the package with your order provided it meets the following criteria: Your satisfaction is our utmost priority. Shipping transit times are estimated times given which do not include postal or customs delays. Buyers may contact their local post office or customs office for more information as to what to expect in terms of duties/taxes, etc. International buyers are responsible for taxes and customs as determined by their country’s customs. Shipping/handling costs are non-refundable. Please ensure the shipping address and other details are correctly entered when placing your order. We can only ship to the confirmed shipping address that is indicated on the payment. You may check the status of your order, as well as other details by logging in after purchasing. Once your item(s) has been shipped, a tracking number will be posted to your order and you will receive an email confirmation. Various shipping carriers are used at our discretion (USPS, FedEx and UPS) depending on the purchase amount, shipping location, and shipping method chosen during checkout. Please note each item listed has a handling time noted on the item page, which indicates approximately how long it will take to process the item before shipping. If you order multiple items, we can combine your shipments to save you money. Domestic orders that total $750 or more are generally shipped with signature required. All items are shipped insured and with tracking. ![]()
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